1. What coutries do you ship to?
We ship to most of the countries around the world.
2. When shipping outside the us how are duties and taxes handled?
Any duty or taxes incurred are the responsibility of the recipient and are payable upon receipt of the goods. It is important to remember this when sending gifts outside the US - the gift recipient will be charged duties and taxes if the gift is sent directly from Right Bank Babies.
3. How will my package be shipped?
How your package ships depends on the destination. Packages shipping within the US will be shipped via USPS and Packages shipping to Overseas Countries will be shipped via USPS International Mail
4. When will my order be shipped?
Our goal is to process and ship all orders within 2 business days of the date they are placed. USPS within USA and Canada usually takes 3-5 days to deliver.
5. What are my shipping and handling fees?
All shipping within USA and Canada will be free. All international shipping rates will be automatically calculated at the time of the checkout. Please provide your full shipping address for the most accurate shipping rates.
Shipping to overseas countries. Your order will be shipped by USPS and should arrive in 5-7 business days, not including any customs delays. ALL DUTIES, TAXES, AND BROKERAGE FEES ARE THE RESPONSIBILITY OF THE RECIPIENT and are payable upon receipt of the goods. We do not ship to PO Box addresses!!!
6. Return Policies
If you are not completely satisfied with your purchase you can return it for a full refund. Please see details below. Right Bank Babies will gladly accept returns of new, unused merchandise purchased from rightbankbabies.com for a full refund. Merchandise purchased from other retailers, including department stores, specialty stores, or other online merchandisers must be returned to the store from which it was originally purchased, and is subject to the return policy of the original retailer. Returns must be received within 30 days of purchase and be accompanied by the original receipt.
Refunds will be made in the form of the original payment.
Please ship your return to: Right Bank Babies ATTN: Returns (RMA) 121.W. Lexington Drive #315, Glendale, CA 91203
If we shipped an incorrect item we will refund your postage and ship the correct item at no cost to you.